The people at your school who answer phones and emails and staff front desks often are the first to hear of a crisis or potential crisis – and the first to be asked about it. This webinar will provide tips to prepare now, before the phone calls and emails are flooding in. You will learn how the fundamental best practices of crisis communications apply, how building communications process can help and the value of prepared scripts.

Speaker: Thom Fladung, Managing Partner, Hennes Communications