For questions about the program or to register, contact Diana Paulins at (614) 540-4000, (800) 589-OSBA or

We will start this final class of the year by looking at how to put the operational plan together. What is your work calendar? When do you need to do what, and how do you schedule or delegate that project? Much of what we do has a critical work path, and unless you plan your work in advance it is easy to get “behind the curve” and feel like you are trying to catch up. After that, we will focus on building support networks, identifying friends and foes and how to recognize where you need allies to succeed. Building your stakeholders’ group and support network is key to your success and helps broaden your potential for positive impact.

OSBA is following proactive measures to ensure compliance with social distancing requirements and providing hand sanitizer to attendees, as well as prepackaged meals if a meal is provided.